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Polene Paris Bags

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Shipping/Order questions | Product details, materials & ingredients | Refund/Return FAQ's

Frequently Asked Questions

Do you offer free worldwide shipping?

Yes! We offer Free Worldwide Shipping on all orders, with no minimum purchase required.

How long will my order take to arrive?


Orders are processed within 1–3 business days, and delivery usually takes 7–15 business days, depending on your location.

How can I track my order?

Once your order is shipped, you’ll receive a tracking link by email. You can also track your package anytime on our Order Tracking Page.

Can I change or cancel my order after placing it?


You can request a change or cancellation within 24 hours after placing your order. Please contact us immediately